2nd Order Thinkers

2nd Order Thinkers

AI Runs Half Your Ops but Feels Stressed When Asked To Do Repetitive Work.

The perfect worker, it turns out, has preferences.

Jing Hu
May 14, 2026
∙ Paid

1. AI Makes ~50% of Ops Decisions by 2030

IBM surveyed more than 2,000 organizations and found 76% have created a Chief AI Officer role, up from 26% last year. And by 2030, many CEOs expect 48% of the ops decisions to be made by AI.

→ IBM

That sounds dramatic, but IBM is mostly talking about operational decisions with clear guardrails: pricing updates, in…

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